Question 1

What is a revenue share deal?

Accepted Answer

A revenue share deal is when you earn a percentage of revenue from each player you send. It is the best deal for lucrative exponential earnings over time.

Question 2

What is a CPA deal?

Accepted Answer

A CPA deal is when you earn a fixed amount for each qualifying player sent. This is based upon agreed criteria, such as country and traffic type. Good for if you have fixed costs or need cash flow now.

Question 3

What is a hybrid deal?

Accepted Answer

A hybrid deal is when you earn a combination of Revenue Share and CPA.

Question 4

What is an Affiliate Program?

Accepted Answer

An affiliate program is a relationship between you and an online merchant who compensates you for any sales that are a result of traffic directed by your marketing activities. It is an easy way for you to make money from the visitors who visit your site.

Question 5

How do I get started?

Accepted Answer

As one of our affiliates you will be richly rewarded for the traffic you send to the Super Partners brands through your marketing activities. The more players you refer the more money you can make, it really is that simple. Step 1: Place links on your website to as many of the Super Partners brands as you'd like. These can be text links or banner ads, whatever you choose. Step 2: These links will need to contain your unique affiliate identification number so that we can track the traffic that comes from your website. Step 3: If the visitor you direct to one of the Super Partners brands then opens an account you will start earning commission based on the revenue that the player generates. Step 4: You can also advertise offline by requesting CDs that contain the Super Partners brands casino software to distribute. These CDs will contain your affiliate ID number to track any players who register

Question 6

Why become an affiliate of Super Partners?

Accepted Answer

Super Partners couples first-rate knowledge with a reliable and trustworthy service for all affiliates. Here is why the time is right to join: The online casino industry is growing at a rapid pace, with this growth showing little sign of slowing. Super Partners is unique in that we pay you commission on revenues generated by a player every time they play, not just for their initial purchase. Users of the Super Partners advertised casinos will experience an unrivalled gaming experience. World class entertainment in addition to lucrative promotions, bonuses and free bets means players are loyal and remain members long after they have registered an account. As a Super Partner Affiliate you'll benefit from a wide range of attractive benefits including: real time reporting, access to our media suite packed with quality creative, marketing tools, and friendly, flexible support from our Affiliate Managers. Highly competitive, industry leading commission structure. We work closely with all of our affiliates, sharing our knowledge and building strong working relationships, to the benefit of all

Question 7

Why choose us?

Accepted Answer

We represent some of the web's best casinos and are able to provide advanced services including solutions for webmasters, program development/management, holistic, real time reporting, cutting edge marketing tools, premium creative material and a commission structure which simply can't be beaten. We remain committed to developing strong ties with all of our affiliates, providing focus, support and encouragement to achieve your goals.

Question 8

How do I join Super Partners?

Accepted Answer

Click the "Register" or "Join Us" button and fill out your application today

Question 9

How do I know if my website is qualified to join the program?

Accepted Answer

Super Partners currently has a wide range of affiliates representing a broad spectrum of websites and material. We will reject applications from any website that contains offensive or illegal content. A more detailed explanation of the types of websites which we will not affiliate with can be found in our comprehensive Terms and Conditions.

Question 10

Is it free to join?

Accepted Answer

Super Partners is, and always will be, free to join.

Question 11

Is it simple to join?

Accepted Answer

It is very straightforward to join, simply click the "Join Now" button and complete a short application form.

Question 12

Can I participate in other affiliate programs while a member of Super Partners?

Accepted Answer

You may join as many affiliate programs as you wish.

Question 13

Is applying online the only way to join?

Accepted Answer

Yes - We have made the application process as easy as possible, should you have any issues, please contact us .

Question 14

What happens if an affiliate is spamming me?

Accepted Answer

Super Partners feels strongly about the issue of spamming and would never condone spamming in any way or form. Should you feel an affiliate of ours is spamming, please contact us directly. For further information on spam please see our Terms and Conditions .

Question 15

What different payment options are there?

Accepted Answer

We offer a wide variety of safe and flexible payment methods, to find out which methods are available in your region, please click on any of the supported methods below:

Question 16

How often will I be paid?

Accepted Answer

Payments are processed on the 10th working day of each month for the previous month's earnings, providing that payment is more than €100. For Bank wire payments accounts must have a minimum balance of €700.

Question 17

How do I keep track of my earnings?

Accepted Answer

You will earn a commission on the revenue generated by each of the players you send to Super Partners and will be able to monitor the progress of your campaigns through our centralized online statistical reports. Our reports are updated every two hours so you will always have the data you need to stay on top of your campaigns. Along with comprehensive player reports you can monitor your payments and earnings throughout the month.

Question 18

Am I paid only for a player's first purchase?

Accepted Answer

As an Affiliate you will benefit from any players who you refer to the casino, for as long as they are playing. Your Affiliate ID will be linked to their account and each time they play we track their losses to you. This is called residual or lifetime income.

Question 19

What happens in the event of a high roller in my account?

Accepted Answer

In any given month, if an individual player generates a negative net revenue of at least $10,000 ('high-roller'), and the aggregate net revenue in that month (for the casino) for that affiliate is negative $2,000 or greater, then the high-roller policy will apply. Please see 7.14 and 7.15 of the Terms and Conditions .

Question 20

What happens if one of my players wins a progressive jackpot?

Accepted Answer

No need to worry as this has no effect to your affiliate income.

Question 21

What happens in the event of a chargeback?

Accepted Answer

When a credit card merchant refunds a customer for an item on their credit card statement which they dispute, this is known as a chargeback. Sadly, some players take advantage of this and claim their money back after depositing it into the casino. Although we do our best to prevent this abuse from happening, there are some occasions when it does happen and in these cases the amount will be deducted from the affiliate's earnings.

Question 22

Do you provide banners and HTML code for Super Partners brands?

Accepted Answer

We provide a wide array of quality creative material which is designed for use with all of the Super Partners brands. You will have full access to our wealth of creative material including ads, banners, free games, text links and jackpot xml tickers.

Question 23

What other creative tools can I make use of?

Accepted Answer

We also offer affiliates unique game reviews, download links, landing pages and much more and we constantly update our Media Library with fresh, relevant creative to help you promote the Super Partners brands.

Question 24

Where can I access these tools?

Accepted Answer

Log in to your account and visit our Media Library.

Question 25

What is the difference between a legitimate email marketing campaign and spam email?

Accepted Answer

Legitimate email marketing is when your visitors/members willingly give you their email addresses as they have agreed to be included in your mailing list. Spam mailing on the other hand is the sending of unsolicited mail without the recipient's permission.

Question 26

How do you track players that I refer?

Accepted Answer

Every affiliate is assigned a unique username and affiliate ID (e.g.BFP12345) when they register at Super Partners which is used to identify traffic coming from their sites. The html code for all the marketing creative you take from our Media Library will contain your unique affiliate ID so that we will be able to track your players as they sign up and deposit at the casino.

Question 27

What is the linking code that I use when directing traffic to Super Partners?

Accepted Answer

Using the affiliate ID BFP12345 as an example, to send traffic to Super Partners you would use the following link: http://www.superpartners.com/?s=bfp12345. You can also add specific campaign trackers to your links - you can find more information about this on the Campaigns Page.

Question 28

How do I keep track of my performance?

Accepted Answer

You will earn a commission on the revenue generated by each of the players you send to Super Partners and will be able to monitor the progress of your campaigns through our centralized online statistical reports. Our reports are updated every two hours so you will always have the data you need to stay on top of your campaigns. Along with comprehensive player reports you can monitor your payments and earnings throughout the month.

Question 29

What is Spam?

Accepted Answer

Spam is unsolicited emails that are sent to the recipient without their permission. Most spam is commercial advertising, often for dubious products which are by nature intrusive and often offensive.

Question 30

Is Spam legal?

Accepted Answer

The issue of Spam is a complex legal issue which is not always consistent from country to country. Super Partners has a zero tolerance policy on spam and strictly prohibits the following activities: Using false information to hide the identity of the sender. Using false information in the subject line. Using a third party's domain name to obscure the origin of the email. Assisting anyone in using Super Partners as a means for any of the above.

Question 31

Enforcement of Anti-Spam Policy.

Accepted Answer

If Super Partners finds any affiliate to be spamming they will, in most cases be given a warning for a first offence. If it is deemed that their offence is serious enough Super Partners will take immediate action that could include termination of the account.

Question 32

How and where can I report Spammers?

Accepted Answer

Should you feel that you have been sent a Spam email from one of our affiliates, please contact us and send us a copy of the email. We take all cases of suspected spam seriously and will investigate immediately.

Question 33

Do you offer support in languages other than English?

Accepted Answer

Yes, our support agents hail from across Europe and we have native speakers of the following languages: English, Italian, German, Greek, Portuguese, Swedish, Latvian, Spanish, Japanese, Hebrew and Russian.

Question 34

How can I get in touch?

Accepted Answer

Check out our Contact Us page for full details.

Question 35

Your account management

Accepted Answer

Failing to enter the correct password three times in a row will automatically lock your account. If this happens you will need to contact your Affiliate Manager or get in touch with the support team to unlock your account. If you have forgotten your password you can choose the password reset option. This will automatically send an email to your registered email address containing instructions on how to reset your password. Contact us to get your account unlocked. If you are having trouble logging into your account and wish to reset your password, head over to forgot password enter your username and click "reset". An email will be sent to your registered email address with instructions on how to reset your password.

Frequently Asked Questions

Revenue Share Deal

CPA Deal

Hybrid deal

Joining Super Partners

Payment options

Marketing Tools

Account tracking and reporting

Further reading on spam

Something still unclear?

Super Group Careers

Super Partners